My printer is broken! It must be the Internet! Call them quick!
I’ve owned ISPs. I’ve worked at ISPs. I’ve consulted for ISPs. I’ve consulted for people who are unhappy with their ISP. I’m going to make a statement:
The computer is of mind boggling complexity to most people, but we (technical people) are not helping, either.
I just got an error from my browser. It said:
This web page is not responding: Close it?
to which the responses were “yes” and “no.”
Now wait a second. Where does the Internet live? Is it in my computer? Is my computer the Internet? This web page… is it really not responding? No. The browser is not responding, and this error message is an excellent example of passing the buck in error messages.
Microsoft is the king of this. So much so that even normal people know to make fun of Microsoft’s impenetrable error messages that blame everyone but Microsoft.